What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address and phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature
• To send periodic emails
• The email address you provide for order processing, may be used to send you information and updates pertaining to your enquiry or order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, you may do so by contacting [email protected]
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied information is transmitted via our secure website and it is only accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
What is a cookie?
Cookies are small text files or pieces of information that are stored on your computer or mobile device when you visit our website. A cookie contains the name of the website and a value, which can be used for a variety of purposes.
“Session” cookies are held in memory and only exist during your visit to our website. “Persistent” cookies are stored on your device until they expire, and can therefore be used by our website on your subsequent visits. All persistent cookies have a “lifetime” which dictates how long the cookie will remain active on your device.
Our cookies do not contain any data that could be used to identify you personally.
Third party cookies
We use a number of systems that are provided by external suppliers. In some cases they may also set cookies on your device on our behalf when you visit our website.
Instructions for Google Chrome > https://support.google.com/accounts/answer/61416?hl=en
Instructions for Firefox > https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Instructions for Internet Explorer > https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Instructions for Microsoft Edge > https://privacy.microsoft.com/en-gb/windows-10-microsoft-edge-and-privacy
Cookies improve your experience on our website and we encourage you to leave them enabled.
These are necessary for our website to work. If you choose to disable cookies for our website you will not be able to use many of the features.
Session cookies that remember your actions as you navigate our websites.
Security cookies that check the validity of your actions during your visit helping to keep our websites and services safe and secure.
Analytics and Performance cookies
These cookies help us collect information about how you use our websites over time; the areas you visit, the time spent on our websites and issues and errors you may encounter. This information helps us to continually improve the information we provide and the performance of our websites and services.
Features and Services cookies
We use features and services provided by third parties that may set cookies on our behalf. Commonly such services are embedded on our web pages to provide functionality such as video players and social media sharing tools. These third party services may set their own cookies which we cannot control or access.
For example these services allow us to provide a personalised experience based on your previous visits or location, allow you to easily comment on our blog posts using your Facebook account, to engage with social tools or to conveniently prefill fields in our online forms.
Advertising and marketing cookies
These cookies are used to measure advertising effectiveness and to deliver content that is relevant to your interests. They may be used to deliver behavioural/targeted advertising on other websites you visit or to highlight content and services we feel are of interest to you based on your activity on our websites and/or other websites within our advertising networks.
We use pixel tags (clear gifs) that are shared with third parties in order to enable certain marketing activities. The information we gather helps us to target advertisements and promotions that appear on our website.
As with cookies, the information we capture through pixel tags cannot be used to personally identify you.
If you have any questions please contact us.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights and the rights of others, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
STC Higher Education
Block D, Giorgio Mitrovich Street,